NeonBela, civic issue reporting platform

Coming soon to Bela Bela

One town. One map. Every issue.

NeonBela brings resident reports, municipal updates and local issues together on one map. Spot it, report it, and follow it from reported to resolved.

Watch the teaser

Starting in Bela Bela, with more towns to follow.

The NeonBela teaser · 59 seconds

Starring the racing snail of Belanet, our founding sponsor.

Founding sponsor

Connected by belanet

Innovating, communicating!

NeonBela is built for Bela-Bela and connected by Belanet, our founding sponsor. Belanet is a Limpopo ICT company that keeps homes and businesses online, and it backed NeonBela from the very start. A town can only work together on its problems when its people can reach each other.

  • Uncapped wireless internet
  • Cloud phone systems
  • Web development
  • Security systems
Visit Belanet

Unread messages. Information lost.

Tired of WhatsApp noise?

Different WhatsApp groups. Different pieces of the story. Important information getting buried… or repeated.

There is a better way.

One town · one map

One town. Working together.

Residents, community groups and municipal teams share one record of what needs attention and what has been done.

01

Spot it

See what is happening nearby on the town map, and whether a problem has already been reported.

02

Report it

Choose the issue type, pin its location, and add a photo or note to show what you found.

Open
03

Keep your town informed

Municipal staff acknowledge, assign and update each report, so everyone can follow it from reported to resolved.

In progress Resolved

Examples of local issues

Local problems, clearly mapped.

Each report has a category, a map location and a status. Categories are set locally and may differ between municipalities.

Power outages

Outages, grid faults and damaged electricity infrastructure.

Water leaks

Burst pipes, leaks and interrupted water supply.

Sanitation

Missed collection, illegal dumping, overflowing bins and blocked drains.

Road hazards

Potholes, damaged signage and other road hazards.

Community safety

Safety concerns and suspicious activity in your area.

Keep the conversation together

Chat live with municipal staff.

Citizens and staff keep each other updated on the issue, in one place, instead of across a dozen group chats.

Reported. Tracked. Updated.

A reference number. A clear status. A target time.

Live issue chat · Citizens + staff#NB-807760 · Burst pipe

Resolved

CitizenThe burst pipe is still flooding Ludorf Street. Any update?

Water Services · StaffWe are repairing the burst pipe now.

CitizenThe pipe is fixed. The road is clear. Thank you!

Illustrative example

Features

Your town. At your fingertips.

Live issue map

See what is happening nearby.

Photo + location

Show the problem. Mark the spot.

Track your report

From reported to resolved.

Live chat with staff

Keep each other updated on the issue.

Service disruptions

Water, power and local notices.

Push + email updates

Stay informed as things change.

Coming soon to Bela Bela

One town. One map. Every issue.

Built for a better-run town. NeonBela makes local service delivery more transparent for residents and gives municipal teams a clear, up-to-date view of what needs attention.