About NeonBela

Service delivery, made visible.

NeonBela brings resident reports, municipal updates and local issues together on one map, so everyone can see what is broken, what is being worked on, and what is resolved.

The problem

WhatsApp should not be the only way to report an issue.

Unread messages. Information lost.

Tired of WhatsApp noise?

News about a problem in town is shared in one neighbourhood group, mentioned in another and forwarded to a third, so no single chat holds the whole picture. Meanwhile, a report about a burst pipe can scroll out of sight within an hour, buried under greetings, adverts and unrelated chatter. When someone needs it again, it is hard to say where it was posted, whether anyone responded, or what has happened since.

There is a better way

Reported. Tracked. Updated.

NeonBela gives each report a category, a map location, a reference number, a clear status and a target time. Everything about an issue stays together in one shared record that never scrolls away under other posts, so anyone can look it up later and see where things stand and what has been done.

What NeonBela does

One map, from report to resolution.

01

Residents report

Choose the issue type, pin the location, and add a photo or note. The report appears on the town map.

02

Teams respond

Municipal staff acknowledge, assign and update reports from a structured queue, with service targets to guide priorities.

03

Everyone sees progress

Residents can follow the latest recorded status, receive updates on their own reports and add comments when more detail is needed.

Why the name

Bela Bela means "the pot that boils".

The town of Bela Bela takes its name from the hot springs that bubble up in the area. In Tswana and Northern Sotho, Bela-Bela means "the pot that boils".

“Bela” recalls Bela-Bela’s boiling springs: local issues should be able to bubble up instead of being missed. “Neon” suggests light, visibility and a modern approach. Together, the name reflects NeonBela’s goal: bring community problems into the open and make progress visible through to resolution.

Who it's for

Built for residents, staff and municipalities.

Residents

Report issues with photos and locations, browse what is happening nearby, and follow the latest status of your own reports.

Municipal staff

A structured queue of reports to acknowledge, assign and update, with clear targets and a record of every action.

Municipalities

A live picture of what is happening where, so resources and attention go to the places that need them most.

Founding sponsor

Connected by belanet

Innovating, communicating!

Belanet is a Limpopo ICT company that keeps homes and businesses connected. As NeonBela’s founding sponsor, it backed the project from the very start, because a town can only work together on its problems when its people can reach each other.

You may already know its mascot: the racing snail with a wifi signal glowing on its shell, proof that even a snail is fast on a good connection. It stars in our teaser, and it keeps watch over our missing pages.

Uncapped wireless internet

Carrier-class wireless connectivity for homes and businesses, with no data caps.

Cloud phone systems

Flexible, cloud-based phone systems for home and business.

Web development

Websites designed around the people who use them.

Security systems

Security systems that let you keep an eye on your home or business.

Coming soon to Bela Bela

One town. One map. Every issue.

Want to help NeonBela grow? Read about supporting the project.